Terms and conditions

Welcome to RR Digital Sutra Institute 

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern ‘RR Digital Sutra‘ relationship with you in relation to this website. The term ‘RR Digital Sutra Institute‘ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is in India.

The term ‘you’ refers to the user or viewer of our website. The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

By signing up on our website you agree to receive additional promotional information regarding digital marketing course via SMS, Email and phone call.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority.

Privacy Policy

This privacy policy sets out how RR Digital Sutra Institute uses and protects any information that you give us when you use this website. RR Digital Sutra is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. RR Digital Sutra Institute may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • name and job title

  • contact information including email address

  • demographic information such as postcode, preferences, and interests

  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.

  • We may use the information to improve our products and services.

  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Controlling your personal information You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@rrdigitalsutra.com 

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above email address. We will promptly correct any information found to be incorrect. Contacting Us If there are any questions regarding this privacy policy you may contact us using the information below: Phone Number:- 9051544622 (India) Support: info@rrdigitalsutra.com 

Purchase Policy

Payment Methods 
RR Digital Sutra Institute accepts Visa, MasterCard, American Express, select Debit Cards. In certain cases, specifically with regard to particular products/ services, You might be required to provide Your credit or debit card details to the approved payment gateways while making the payment. In this regard You agree to provide correct and accurate credit/ debit card details to the approved payment gateways for availing Services on the Website. You shall not use the credit/ debit card which is not lawfully owned by You, i.e. in any transaction, You must use Your own credit/ debit card. 

The information provided by You will not be utilized or shared with any third party unless required in relation to fraud verifications or by law, regulation or court order. You will be solely responsible for the security and confidentiality of Your credit/ debit card details. RR Digital Sutra Institute expressly disclaims all liabilities that may arise as a consequence of any unauthorized use of Your credit/ debit card. 

Who You Are Buying From RR Digital Sutra acts as E-learning platform where you can learn using videos, online content, PDF or any other form of digital media. When you purchasing an e-learning course, RR Digital Sutra Institute will be handling the transaction and collecting payment for itself. Order Confirmation If you do not receive a confirmation number (in the form of a confirmation page or email) after submitting payment information, or if you experience an error message or service interruption after submitting payment information, it is your responsibility to confirm the same form your booking history or with the Customer Service Department whether or not your order has been placed. Only you may be aware of any problems that may occur during the purchase process. RR Digital Sutra Institute will not be responsible for losses (monetary or otherwise) if you assume that an order was not placed because you failed to receive confirmation. 

Refund & Cancellation Policy

There may be certain purchase orders that RR Digital Sutra Institute is unable to accept and must cancel.

RR Digital Sutra Institute reserves the right, at sole discretion, to refuse or cancel any order for any reason whatsoever.

Some situations that may result in your order being cancelled include, without limitation, non-availability of the product or quantities ordered by you, non- availability of the service, inaccuracies or errors in pricing information, or problems identified by RR Digital Sutra Institute credit and fraud avoidance department.

For Digital Marketing & Video Editing Classroom/ webinar Training

Considering RR Digital Sutra Institute high commitment to quality structures and dedication towards students, we have an almost negligible refund ratio. Due to any unforeseen circumstances, if there is any need for the cancellation. 

We have 7-day refund policy or 3 classes/ lectures completion, whichever happens earlier will apply with the following terms & conditions.  User/student will have to provide proper valid written reasons related to the quality, content, commitments, transparency etc for cancellation, if you are not satisfied with the services, after the provided solutions/ fixes to the issues given by the management, we may provide you with a complete refund. These issues must be presented to the management before 7 days after the admission,  after 7 days no refund will be provided in any case whatsoever. 

In case you have opted for a bank loan/ credit from the financial institution, no refund will be provided in any case, whatsoever after your loan/ credit is approved. 

For Digital Marketing Training, we do not provide any refund whatsoever, in any circumstances, once your seat is booked, you can only postpone/reschedule your training dates with the prior consent and permission of RR Digital Sutra management. Refund is not provided in the case of Digital Marketing trainings.

The refund policy at RR Digital Sutra Institute may also require additional verification or information before accepting any order. RR Digital Sutra Institute institute will contact You if all or any portion of Your order is cancelled or if additional information is required to accept Your order. 

Refund Policy 

If Your order is cancelled after Your credit card has been charged, the said amount will be reversed back in Your credit card account. A promo code, once used shall not be refunded in case of cancellation of order either by Customer or RR Digital Sutra Institute

Cancellation by the User: In case of requests for order cancellations, RR Digital Sutra Institute reserves the right to accept or reject requests for order cancellations for any reason whatsoever. RR Digital Sutra Institute will not be able to cancel orders after 3 classes or 7 days from the date of purchase, whichever comes first. 

RR Digital Sutra Institute has the full right to decide whether an order has been processed or not. You agree not to dispute the decision made by RR Digital Sutra Institute and accept RR Digital Sutra Institute decision regarding the cancellation.

Support

If you need help regarding your order or any other issue, the best in the company is available. We guarantee a response time of one working day and you can reach our customer service department at info@rrdigitalsutra.com

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